Privacy Policy

Data Protection Policy

(Last updated: October 2025)

I. Introduction

Mark-Com Event is committed to respecting privacy and protecting personal data.
This Data Protection Policy aims to inform visitors to our website https://dpo-forum.eu about how their personal data is collected, processed, and protected, and how they can exercise their rights.

This policy complies with Regulation (EU) 2016/679 of 27 April 2016 (the “GDPR”) and the French Data Protection Act, as well as all applicable Belgian and European data protection laws.

II. Data Controller

The processing of personal data carried out through https://dpo-forum.eu is jointly managed by:

Mark-Com Event
A company incorporated under Belgian law
Registered office: 28 Avenue Hoche, 1180 Brussels
Company number: 0561.719.872

Mark-Com Event France
A company incorporated under French law
Registered office: 1 Place de la Gare, 59800 Lille
Company number (SIREN): 904 327 525

(Hereinafter collectively referred to as “Mark-Com Event”, “we”, or “us”.)

III. Data We Collect

We only collect data that is strictly necessary to provide our services and manage our activities.

A. Data you provide directly

When you contact us for information, partnership/sponsorship, or event registration, you may provide:

  • First name and last name

  • Professional email address

  • Phone number

  • Job title / position

  • Message content or registration details

B. Data collected automatically (cookies)

Cookies may be placed on your device.
We only use the following cookies on our website:

Name Host Purpose Duration Type
pll_language dpo-forum.eu Stores the visitor’s language preference 1 year Functional
_GRECAPTCHA www.google.com Distinguishes humans from bots 6 months Functional
rc::a www.google.com Filters automated requests (bots) Persistent Functional
rc::c www.google.com Filters automated requests (bots) Session Functional

No advertising or analytical cookies are used without your prior consent.
You can manage your cookie preferences at any time using the cookie banner available on our website.

IV. Purpose of Processing

Your personal data is processed for the following purposes:

  • To manage and respond to your requests for information

  • To manage partnerships and sponsorships

  • To manage event registrations (tickets, badges, practical details)

  • To send you information or newsletters about future events, with your consent

  • To ensure the security and proper operation of the website

If your data were to be used for any other purpose, you would be notified in advance.

V. Legal Basis for Processing

Our data processing activities rely on the following legal bases:

Purpose Legal Basis
Responding to information requests Legitimate interest
Managing partnerships/sponsorships Performance of a contract or pre-contractual measures
Managing event registrations Performance of a contract
Sending newsletters / event updates Explicit consent
Functioning of the website (essential cookies) Legitimate interest

VI. Data Recipients and Transfers

Your data may be shared with:

  • Other Mark-Com Event entities (Belgium and France) for joint event management

  • Service providers strictly necessary for the provision of services (hosting, CRM, emailing)

  • Legal advisors or authorities, if required by law or in case of dispute

Main Sub-Processor: Zoho Corporation

Used for CRM management and mailing campaigns.
Zoho mainly hosts data within the European Union (Ireland and the Netherlands).
In limited cases, data may be transferred outside the EU under European Commission Standard Contractual Clauses, ensuring adequate protection.
Privacy policy: https://www.zoho.com/privacy.html

We never sell your personal data to third parties.

VII. Data Retention Periods

Type of Data Retention Period
Partnership / sponsorship data 5 years after the event
Information request data 3 years after last contact
Event registration data 1 year after the event
Newsletter data Until you unsubscribe
Cookies As indicated in Section III.B

Retention periods are set in accordance with legal obligations and operational needs.

VIII. Data Security

Mark-Com Event implements appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, loss, or disclosure, including:

  • Employee awareness and training on data protection

  • Secured physical and IT access controls

  • Company-wide information security policy

  • Encryption and secure data sharing

  • Careful selection of GDPR-compliant subcontractors and partners

IX. Your Rights

Under the GDPR, you have the following rights:

  • Right of access – to know whether we process your data and obtain a copy

  • Right to rectification – to correct inaccurate or incomplete data

  • Right to erasure (“right to be forgotten”) – to delete your data when processing is no longer necessary

  • Right to restriction – to limit processing under certain conditions

  • Right to object – to object to processing based on legitimate interest

  • Right to withdraw consent – at any time for consent-based processing

  • Right to lodge a complaint with a supervisory authority

Supervisory Authorities

Belgium:
Data Protection Authority (APD) – Rue de la Presse 35, 1000 Brussels
📧 contact@apd-gba.be – 🌐 www.autoriteprotectiondonnees.be

France:
Commission Nationale de l’Informatique et des Libertés (CNIL)
📍 3 Place de Fontenoy – TSA 80715 – 75334 Paris Cedex 07
🌐 www.cnil.fr

X. Exercising Your Rights

You may exercise your rights at any time by contacting us:

📧 Email: dpo@mark-com.com
📮 Postal address:

  • Mark-Com Event – 28 Avenue Hoche, 1180 Brussels (Belgium)

  • Mark-Com Event France – 1 Place de la Gare, 59800 Lille (France)

We will respond within one month of receiving your request.
If necessary, this period may be extended by two additional months, depending on the complexity and number of requests.
Proof of identity may be requested to ensure data security.

XI. Policy Updates

This policy may be updated periodically to reflect legal, technical, or organizational changes.
The date of the latest update appears at the top of this page.
In case of significant changes, users will be informed via the website or by email when applicable.

XII. Data Protection Officer (DPO)

OneGDPR
Chaussée de Louvain 498, c5 – 1380 Lasne, Belgium
📧 dpo@mark-com.com